Relevant Java Case Studies

eCommerce Application

Client
The project has been done through our UK partner, for the largest florist membership network in the UK. The customer provides relay facilities to their network of member florists and direct sales services through their web site and call centre.

Challenge
The customer needed an improved member to member order relay system and tools that would enhance the business operations of the member florists.

Solution
Together with our UK partner, we have developed a portal that provides the florists with an effective system for event, order, and delivery management. The main modules/systems we have implemented are: data capture, purchasing history, customer management, a bespoke CRM system, area mapping tool, route planning, peer support features (forums, blogs, wikis), and a bespoke eCommerce platform fully integrated with the product catalogue.
A few of the expected benefits for the customers are: the global reach of the sales ordering system, the up selling opportunities, improved information management, cost savings from relying on the online catalogue versus the printed version, the time savings associated with the use of a single, integrated system, etc.

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