Effective Communication Leads to Successful Projects

Failed attempts at software outsourcing attributed to poor communication occur quite often. For each such failure there are several resounding successes, which fuel the growth of the outsourcing business.
Your success in a software outsourcing partnership largely depends on how thoroughly you do the initial evaluation of your potential partner. Evozon not only understands your concern for quality communication but also welcomes the test project approach.

Rely on Evozon to get the guarantee of an effective communication process and of deliverables that perfectly match your specifications. Discover a true extension of your development environment in our offshore development center equipped with modern communication facilities and infrastructure.

Evozon's Communication Process Explained

Evozon has developed effective processes for communication, configuration management and issue tracking to facilitate product management by the customer.

Since Evozon is a "half" Australian company, English is its official working language. All employees are thoroughly tested prior to being offered a position in the company and accepted only if they meet our high standards of English proficiency. This makes Evozon an excellent partner for English speaking customers.

The company has well-defined communication and issue resolution procedures to ensure consistency in project requirement interpretation, coordination with the customer and effective project management.

Depending on the project stage, different avenues for communication are used and different members of the company take part in the process.

The preliminary stages of a project involve mainly the management team and software architects. The communication channels of choice are phone conferences, chat, email and fax. Face to face discussions are common at this stage. Any important aspects arising from these discussions are thoroughly documented and carefully filed for later use. Special care is granted to clarifying any misunderstandings that might arise.

After the project onset communication takes place among an increased number of people, which include team leaders and developers. Discussions regarding project related issues are usually saved in an online issue tracker, so that any person that needs access to information regarding a particular issue can easily access it.

To ensure seamless communication, the team working on a project spends time on the customer's premises during the initial stages of a project and at project delivery. The customer is also encouraged to come to Cluj to check the work progress and discuss the most important issues with the development team.

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